What does Coordination of Supports mean?

The National Disability Insurance Agency (NDIA) defines Support Coordination as: ‘Assistance to strengthen participants’ abilities to coordinate and implement supports and participate more fully in the community’.014571-hpc-cc-diagram-03

There are three levels available under Support Coordination:

Support Connection – short term support designed to increase your capacity to independently manage your NDIS plan. Support Connection’s primary focus is helping the participant to start their plan implementation by assisting them to:

  • Identify options (funded, mainstream and informal networks)
  • Investigate options
  • Understand funding flexibility
  • Reach decisions regarding services
  • Reach agreement with providers
  • Commence service and ensure new support arrangements thrive

Support Coordination – includes the features of Support Connection but is long term support with an increased focus on:

  • Linking with Providers
  • Addressing barriers to participation, and
  • Resolving service delivery issues

Specialist Support Coordination – short term high level support, usually from a health professional, where a participant with complex needs requires this level of expertise

How do I know if I am eligible for Support Coordination?

  • It will be listed under the Support Category “IMPROVED LIFE CHOICES”
  • It should clearly state that the support is for COORDINATION OF SUPPORTS
  • A total dollar figure should be provided

coordinationofsupportsChooseABILITY can assist you to work out which level of support is provided in your plan

Where to now?

Once you have an approved NDIS plan, referrals to our service are accepted by NDIS@hunterprimarycare.com.au.

For all questions phone us on 1300 47 63 47 and speak with our dedicated NDIS team.