Mental Health
Lifeline
13 11 14
24 hours, 7 days a week
Crisis support and suicide prevention for anyone experiencing emotional distress.
lifeline.org.au
Suicide Call Back Service
1300 659 467
24 hours, 7 days a week
Counselling and support for people at risk of suicide, their carers and those bereaved by suicide.
suicidecallbackservice.org.au
Beyond Blue
1300 224 636
24 hours, 7 days a week
Support for anxiety, depression, mental health concerns and suicide prevention.
beyondblue.org.au
NSW Mental Health Line
1800 011 511
24 hours, 7 days a week
Connects you to NSW Health mental health services and crisis care in your local area.
www.health.nsw.gov.au/mentalhealth
MensLine Australia
1300 789 978
24 hours, 7 days a week
Offers free, confidential support for men dealing with mental health concerns, relationships, stress, or crisis.
mensline.org.au
Children & Young People
Kids Helpline
1800 551 800
24 hours, 7 days a week
Free, confidential support for children and young people aged 5–25 years.
kidshelpline.com.au
headspace
1800 650 890
Hours vary
Mental health and wellbeing support for young people aged 12–25 and their families.
headspace.org.au
ReachOut
ReachOut.com
Mental health information and support for young people aged 14–25.
Older People
Seniors Helpline
1300 795 897
Hours vary
Support and information for older people experiencing emotional distress, isolation or abuse.
www.seniorshelpline.com.au
Carers & Families
Carer Gateway
1800 422 737
24 hours, 7 days a week
Support, counselling and practical help for carers of people with disability, illness or ageing needs.
www.carergateway.gov.au
Parentline (NSW)
1300 130 052
9am – 9pm, 7 days
Telephone counselling and support for parents and carers of children aged 0–18 years.
www.parentline.org.au
Aboriginal and Torres Strait Islander
13YARN
13 92 76
24 hours, 7 days a week
Culturally safe crisis support for Aboriginal and Torres Strait Islander peoples.
www.13yarn.org.au
Aboriginal and Torres Strait Islander HealthInfoNet
healthinfonet.ecu.edu.au
Provides culturally appropriate health information, resources and support for Aboriginal and Torres Strait Islander peoples, families and communities.
Domestic & Family Violence
1800 RESPECT
1800 737 732
24 hours, 7 days a week
Confidential counselling and support for people impacted by domestic, family or sexual violence.
www.1800respect.org.au
Diversity Support Services
QLife
1800 184 527
3pm–midnight, 7 days
Free, confidential peer support for LGBTQ+ people, their families and allies, including phone and webchat options.
qlife.org.au
Transcultural Mental Health Line
1800 648 911
Business hours (after-hours options available)
Provides mental health support, information and referrals for people from culturally and linguistically diverse backgrounds, with interpreter support available.
Drug & Alcohol Support
Alcohol Drug Information Service
1800 250 015
24 hours, 7 days a week
Free, confidential information, support and referral for people concerned about alcohol or other drug use, including for themselves, family members or friends.
yourroom.health.nsw.gov.au/getting-help/Pages/adis.aspx
Drug and Alcohol Clinical Service
1300 660 059
Hours vary
Offers specialist clinical assessment, treatment and support for people experiencing alcohol and other drug use concerns.
Alcohol and Drug Foundation Information Line
1300 85 85 84
Business hours
Provides evidence-based information and advice about alcohol and other drugs, harm reduction and available support options.
Family Drug Support Line
1300 368 186
24 hours, 7 days a week
Support for families and carers impacted by someone else’s alcohol or drug use, delivered by trained volunteers with lived experience.