The Way Back Support Service Referral2019-04-18T15:59:37+10:00

Referring to The Way back Service

The Way Back Support Service is a beyondblue initiative providing non-clinical care and practical support to individuals for up to three months following a suicide attempt. The period just after a suicide attempt is recognised as a suicide attempt is recognised as a vulnerable time and the Way Back Support Service aims to prevent further harm. The Way Back Support Service is delivered by Hunter Primary Care, working in close collaboration with its local partners including Calvary Mater Newcastle, Hunter New England Mental Health Services and Everymind.

The Way Back is funded by beyondblue, HNECC Primary Health Network and NSW Ministry of Health Suicide Prevention fund. The Way Back gratefully acknowledges seed funding from Movember foundation.

Who is the service for?

The Way Back Support Service works closely with Calvary Mater Newcastle who links people directly with The Way Back following a deliberate self-poisoning event. There are some exclusions that apply: The service will not be offered where the treating clinician deems that a short-term service will not be beneficial, where there are safety concerns for workers or if you live outside the Hunter Region.

Referral pathway for Aboriginal and Torres Strait Islander people

The Service has also introduced an additional referral pathway for Aboriginal and Torres Strait Islander people who have experienced a recent suicide attempt.

With support from the Hunter New England Central Coast Primary Health Network, we now have an identified Aboriginal Support Coordinator on the team. With this expansion, the service aims to provide targeted support that is culturally safe and appropriate, which could include helping a person by:

  • Keeping in touch for a yarn
  • Working within the context of the family and community
  • Safety planning
  • Providing support with accessing medical and allied health appointments
  • Helping to access local community services, including the Aboriginal community

In this instance referrals can be made directly to The Way Back Support Service by downloading and completing the form below.

Contact The Way Back Support Service

Monday-Friday 8:30am-5pm
Phone: 1300 364 184


We treat your information with care and in line with privacy legislation.

The collaboration between The Way Back Support Service and Calvary Mater Newcastle is part of a trial initiative that is aiming to reduce further episodes of deliberate self-poisoning. [DA1] For the purposes of evaluation, some information about your contact with us will be used, but this will not be linked with any identifying information such as your name or address. If you do not wish your data to be included in the evaluation, or have any questions, please talk to your Support Coordinator. Read our Privacy Statement.